On this page
We're Here to Help
Have a question about a consultation, a payment or refund, your prescription or your account? Email our support team at support@daktar.online and we will get back to you as soon as we can.
How to Reach Us
Email is the fastest way to reach us: support@daktar.online
To help us answer quickly, please include:
- Your full name and the email or mobile number on your Daktar account
- Your appointment or order ID, if your question is about a booking
- A short description of the issue, with screenshots if they help
What We Can Help With
- Booking, rescheduling or cancelling a consultation
- Payments, invoices and refunds
- Prescriptions, medical certificates and reports
- Login, account and profile changes
- Feedback, complaints or reporting a problem
- Partnership enquiries from doctors, labs and pharmacies
Medical Emergencies
Daktar is not an emergency service. If you or someone near you needs urgent medical help, call 112 or go to the nearest hospital straight away.
Our Offices
Legal business name: Daktar AI Technologies Private Limited
- India - Bhavnagar, Gujarat
- Australia - Sydney