On this page
1. Overview
At Daktar, we value our customers and strive to provide the best possible products and services.
This Refund Policy outlines the conditions under which refunds may be granted for purchases made through our platform.
2. Eligibility for Refunds
We offer refunds in the following situations:
- If you were charged more than once for the same order.
- If the service was not delivered due to a verified technical error on our end.
- If you cancel your order or subscription within the eligible refund period (see below).
Refunds will not be provided for:
- Change of mind after purchase.
- Incomplete use of a service or remaining subscription period.
- Issues caused by third-party services or user-side errors.
3. Refund Request Timeline
- Refund requests must be submitted within 7 days of the original transaction date.
- After 7 days, all sales are considered final.
4. How to Request a Refund
To request a refund, please contact our support team at {{support@example.com}} with the following details:
- Order ID or Transaction ID
- Registered email address
- Reason for refund request
Our team will review your request within 3–5 business days and inform you of the outcome via email.
5. Processing Time
- Approved refunds will be processed within 5–10 business days to the original payment method.
- Please note that your bank or payment provider may take additional time to reflect the amount in your account.
6. Non-Refundable Items
The following items/services are non-refundable:
- Digital or downloadable products that have already been accessed or downloaded.
- Custom development, setup, or consultation fees.
- Subscription renewals or trial period charges after activation.
7. Contact Us
If you have any questions about this Refund Policy or wish to discuss a specific case, please contact us at:
📧 {{support@example.com}}
📞 {{+1-234-567-890}}